Privacy Policy

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Privacy Policy for Berzloy Couture

Effective Date: 11/19/2024

Welcome to Berzloy Couture! At Berzloy Couture, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website (berzloycouture.com), purchase our products, or communicate with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information in two ways:

a) Personal Information

When you make a purchase, create an account, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely through third-party payment providers)

b) Non-Personal Information

We may automatically collect certain information about your interaction with our website, including:

• IP address
• Browser type
• Device information
• Cookies and usage data to analyze website traffic and improve our services

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate updates about your order or respond to inquiries
• Send promotional materials and newsletters (if you’ve opted in)
• Personalize your shopping experience
• Improve our website’s performance and functionality
• Prevent fraud and ensure secure transactions

3. How We Protect Your Information

We take your security seriously and implement various measures to safeguard your information, including:

• Secure Socket Layer (SSL) technology for encrypted data transmission
• Regular security updates and vulnerability assessments
• Limiting access to personal data to authorized personnel only
  Despite our best efforts, no online transmission or storage method is 100% secure. If you believe your data has been compromised, please contact us immediately.

4. Third-Party Services

We may share your data with trusted third parties for specific purposes:

• Payment Processors: To handle secure payments. We do not store your payment details.
• Shipping Partners: To deliver your orders to your address.
• Analytics Services: Such as Google Analytics, to improve our website’s functionality.

These third parties are required to handle your data securely and in compliance with privacy laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve your website experience
• Analyze website traffic and performance
• Provide tailored recommendations and advertisements

You can disable cookies through your browser settings, but some features of our website may become unavailable as a result.

6. Your Rights

As a customer, you have the following rights regarding your personal information:

• Access and Portability: You can request a copy of the data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, except when required by law.
• Opt-Out: You can unsubscribe from promotional emails at any time.

To exercise these rights, please contact us at: [Insert Email Address]

7. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the effective date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: shop@berzloycouture.com

Berzloy Couture
Torhoutsesteenweg 88
Email: shop@berzloycouture.com
Phone: 0488709911